Terms and Conditions

Last updated July 20, 2025

AGREEMENT TO OUR LEGAL TERMS

We are D.V PHAN & K XIE & C.D ZHAO, doing business as Tangerines Lab ('Company', 'we', 'us', or 'our'), a company registered in Australia at U 85 107-121 QUAY ST, HAYMARKET, New South Wales 2000.

We operate the mobile application Tangerines Lab (the 'App'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

The first ever personalised app that tracks your nutrient intake through typing your meals and more.

You can contact us by phone at tangerineslabapp@gmail.com, email at of, or by mail to U 85 107-121 QUAY ST, HAYMARKET, New South Wales 2000, Australia.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and D.V PHAN & K XIE & C.D ZHAO, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by tangerineslabapp@gmail.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PURCHASES AND PAYMENT
  6. SUBSCRIPTIONS
  7. SOFTWARE
  8. PROHIBITED ACTIVITIES
  9. USER GENERATED CONTRIBUTIONS
  10. CONTRIBUTION LICENCE
  11. MOBILE APPLICATION LICENCE
  12. SOCIAL MEDIA
  13. SERVICES MANAGEMENT
  14. PRIVACY POLICY
  15. COPYRIGHT INFRINGEMENTS
  16. TERM AND TERMINATION
  17. MODIFICATIONS AND INTERRUPTIONS
  18. GOVERNING LAW
  19. DISPUTE RESOLUTION
  20. CORRECTIONS
  21. DISCLAIMER
  22. LIMITATIONS OF LIABILITY
  23. INDEMNIFICATION
  24. USER DATA
  25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  26. SMS TEXT MESSAGING
  27. MISCELLANEOUS
  28. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All payments shall be in Australian Dollars.

6. SUBSCRIPTIONS

Free Trial

We offer a 14-day free trial to new users who register with the Services. The account will not be charged and the subscription will be suspended until upgraded to a paid version at the end of the free trial.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services without written permission
  • Trick, defraud, or mislead us and other users
  • Circumvent, disable, or otherwise interfere with security-related features
  • Use the Services in a manner inconsistent with any applicable laws or regulations
  • Engage in any automated use of the system
  • Upload or transmit viruses, Trojan horses, or other harmful material

14. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://proteinai.tangerineslab.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

18. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of Australia. D.V PHAN & K XIE & C.D ZHAO and yourself irrevocably consent that the courts of Australia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

19. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146). The seat of arbitration shall be Sydney, Australia. The language of the proceedings shall be English.

21. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.

22. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

26. SMS TEXT MESSAGING

Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.

Support

If you have any questions or need assistance regarding our SMS communications, please email us at tangerineslabapp@gmail.com.

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

D.V PHAN & K XIE & C.D ZHAO

U 85 107-121 QUAY ST

HAYMARKET, New South Wales 2000

Australia

Phone: tangerineslabapp@gmail.com